Privacy Policy

Dello Designs

Effective Date: October 11, 2026
Website: https://dellodesigns.com

1. Introduction

Dello Designs ("Dello Designs," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, contact us, submit an application, communicate with us, or use our marketing and business automation services.

By using our website or voluntarily providing information, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on your interactions with us, we may collect the following categories of information:

Personal and Contact Information

  • Full name

  • Email address

  • Phone number

  • Business name

  • Business address or service area

  • Information submitted through contact forms

Business and Marketing Information

  • Business website and Google Business Profile information

  • Business industry and operating history

  • Customer reviews and publicly available business ratings

  • Marketing goals and service interests

  • Business photographs and content voluntarily provided

  • Marketing performance information

  • Customer inquiry, booking, and revenue information provided by participating businesses

Technical and Website Information

When you use our website, we may collect information such as IP address, device type, browser information, referring website, pages visited, and website interaction data through cookies, analytics tools, or similar technologies.

Communication Information

We may retain records of communications with us, including emails, text messages, form submissions, and call information when applicable.

3. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and service requests.

  • Determine eligibility for marketing programs and case study opportunities.

  • Contact applicants regarding their submissions.

  • Provide local SEO, reputation management, website design, social media, CRM, and automation services.

  • Track marketing campaign effectiveness and prepare performance reports.

  • Communicate service updates, appointments, and other relevant business information.

  • Send promotional communications when appropriate consent has been obtained.

  • Maintain and improve our website and services.

  • Protect against fraud, misuse, and unauthorized access.

  • Fulfill legal, contractual, and regulatory obligations.

We limit our use of personal information to legitimate business purposes and other purposes disclosed when information is collected.

4. Case Study Program Information

Businesses applying for or participating in a Dello Designs marketing case study program may be asked to share information about their operations and marketing performance.

This may include Google search visibility, customer inquiries, review activity, website traffic, booked jobs, and approximate business revenue.

Submission of an application does not grant Dello Designs automatic permission to publish private business information.

If selected, participating businesses will receive a separate written agreement outlining which information, results, screenshots, photographs, business names, and logos may be used publicly.

We will not intentionally publish private customer contact details or identifying information as part of a case study without appropriate authorization.

5. SMS and Text Message Communications

Dello Designs may offer SMS communications relating to business inquiries, requested services, appointments, application updates, and promotional offers.

Where required, we obtain separate, affirmative consent before sending automated marketing or non-marketing text messages.

Providing a phone number or submitting a form does not automatically constitute consent to receive marketing text messages.

If you opt in to SMS communications:

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP to unsubscribe.

  • Reply HELP for assistance.

  • Consent to receive marketing messages is not a condition of purchasing services or submitting an application.

You may also contact us directly to request assistance with messaging preferences.

Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How Information May Be Shared

We may disclose information to trusted service providers when reasonably necessary to operate our business and deliver requested services.

These may include:

  • Website hosting providers

  • Customer relationship management platforms

  • Email and communication service providers

  • Payment processors

  • Website analytics providers

  • Marketing and automation technology providers

Service providers may process information on our behalf only as permitted by applicable agreements and laws.

We may also disclose information when required by law, necessary to protect legal rights, or in connection with an authorized business transaction.

SMS opt-in information and consent are subject to the additional restrictions described in Section 5.

7. Information Processed for Our Business Clients

Some Dello Designs services involve managing information on behalf of other businesses, including customer contact records, communications, and marketing activities.

When acting as a service provider, we process such information to provide the services requested by the business client and in accordance with applicable agreements and legal obligations.

Individuals who wish to make a privacy request concerning information collected by one of our business clients should generally contact that business directly.

8. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Where applicable, users may manage cookies through browser settings or other consent controls provided on the website.

Disabling certain cookies may affect website functionality.

9. Information Retention and Security

We retain information only for as long as reasonably necessary to provide services, respond to inquiries, maintain appropriate business records, resolve disputes, and satisfy legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, disclosure, alteration, and loss.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

10. Your Privacy Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also:

  • Unsubscribe from promotional emails using the provided unsubscribe instructions.

  • Opt out of text messages by replying STOP.

  • Request changes to your contact information.

  • Contact us with questions about how your information is used.

We will review privacy requests and respond as required by applicable law. Certain information may need to be retained for legitimate business or legal reasons.

11. Third-Party Websites and Platforms

Our website and services may contain links to third-party websites, software platforms, or social media services.

These services operate under their own privacy practices. Dello Designs is not responsible for the privacy policies or activities of independently operated third-party websites.

We encourage users to review the relevant privacy policies before submitting information to external services.

12. Children's Privacy

Our website and business services are intended for adults and business representatives.

We do not knowingly solicit personal information directly from children under 13.

If we learn that we have collected such information without legally required authorization, we will take appropriate action to address it.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our business practices, services, technologies, or legal obligations.

Updates will be posted on this page with a revised effective date.

Where required by law, we will provide additional notice or obtain consent before making changes that materially affect how personal information is used.

14. Contact Information

For questions about this Privacy Policy or requests concerning your personal information, please contact:

Dello Designs
Website: https://dellodesigns.com
Email: [INSERT BUSINESS EMAIL]
Phone: [INSERT BUSINESS PHONE]
Mailing Address: [INSERT BUSINESS MAILING ADDRESS]